Support

    We're here to help.

    Contact Us

    Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as possible.

    [email protected]

    Common Questions

    • How do I cancel my subscription? Open Bloomly → Settings → Manage Subscription, or go to your Apple ID subscription settings.
    • How do I delete my account? Open Bloomly → Settings → Delete Account. This permanently removes your synced journal entries, reports, profile data, and account record.
    • How do I restore my purchases? Open Bloomly → Settings → Restore Purchases while signed into the Apple ID that bought the subscription.
    • My data isn't syncing. Make sure you're signed in and have an internet connection. Try Settings → Sync Now, then reopen Bloomly on the other device.
    • How do I switch between Light and Dark mode? Open Bloomly → Settings → Appearance and choose Light, Dark, or System.
    • Where do I find Period Recaps? Open the Reports tab — your latest Semi-Annual or Annual recap appears at the top of the list once it's ready.
    • Can Bloomly post to LinkedIn or X for me? No. Bloomly drafts from your work entries and opens the composer; you stay in control of what gets published.
    • Do voice recordings get stored? Voice is processed for transcription and cleanup. The career entry is what remains in your journal.

    What to include when you email support

    To help us diagnose faster, include the email on your Bloomly account, your device model, iOS version, app version, and the screen or action where the issue happened. If it is a billing issue, do not send card details — Apple manages the payment method and subscription receipt.